frequently asked questions
How do I place a personalized order?
Simply enter your desired name or custom text on the product page, review your customization, and proceed to checkout. Our team will create your item exactly as requested.
How long does it take to make a custom product?
Most personalized products are handcrafted and prepared within 2–4 business days before shipping.
How long does delivery take?
Delivery usually takes 3–7 business days within India after production is completed. Delivery times may vary depending on your location.
Can I preview my design before ordering?
The customization entered on the product page will be used for production. Please double-check spelling and details before placing your order.
Can I change my customization after placing an order?
Changes can only be made within a few hours of placing the order. Please contact us immediately if you need any modifications.
What materials are used in your jewelry?
Our products are crafted using high-quality stainless steel, brass, or premium metal finishes depending on the selected product.
Will the jewelry fade or tarnish?
With proper care, our jewelry is designed for long-lasting shine and durability. Avoid direct contact with water, perfumes, and harsh chemicals.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected products and locations across India.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp to monitor your delivery status.
Do you ship across India?
Yes, we deliver to most locations across India through trusted courier partners.
How can I contact customer support?
You can reach us through WhatsApp, email, or the Contact Us page. Our team will be happy to assist you with any questions regarding your order.
